2. Information BoxBrownie.com Collects
Information You Provide
We collect information that you voluntarily provide to us while using the Services, such as when you register an account, make a purchase of one of our services, or communicate with our customer service team.
The information we collect includes information relating to identified or identifiable natural persons. Some examples of information we collect include the following: contact data, including your first and last name, telephone number, email address; and billing information; credentials, including your password; and content data, including the content of the messages you send to us. We also use third party payment processes to collect and process payment data, including your payment instrument and security code associated with your payment instrument, on our behalf.
You may choose to voluntarily submit other information to us that we do not request, and in such instances you are solely responsible for such information.
Information Collected Automatically
We automatically collect information about your device and how your device interacts with our Service. The types of data we collect and the methods by which we may collect such data include the following:
Cookies, Web Beacons, and Embedded Scripts
BoxBrownie.com may also use web beacons, small graphic images or other web programming code (also known as “1x1 GIFs” or “clear GIFs”), which may be included in our web pages and e-mail messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to the Services, to monitor how users navigate the Services, to count how many e-mails that were sent were actually opened or to count how many particular links were actually viewed.
BoxBrownie.com may also use embedded scripts in connection with the provision of its Services. “Embedded scripts” are programming code designed to collect information about your interactions with a website, such as the links you click on, and may assist our customers in providing us with information used to provide the Services. The code is temporarily downloaded onto your device from our web server, or a third party service provider, is active only while you are connected to the website containing the embedded script, and is deactivated or deleted thereafter.
Log File Information
Your web browser automatically sends information to every website you visit, including ours. For example, our server logs may receive and record information such as the pages you access on the Services, referring URLs, your browser type, your operating system, the date and time of your visit, and the duration of your visit to each page.
User Agent Strings
Log file information may also include a user agent string, a series of characters automatically sent with your Internet requests that provide information necessary for smooth Internet communications, such as the operating system and browser you used. A user agent string might be used to identify the device originating a message.
BoxBrownie.com may also request access to or otherwise receive information about your device location when you access the Services. Your location data may be based on your IP address and other location-aware technologies. We use location data in connection with providing the Services and to help improve the Services.
Unique Identification Number
BoxBrownie.com may assign your computer or mobile device a unique identification number (“Unique ID”) based on log file information when you access the Services. BoxBrownie.com may set a cookie on your device containing, amongst other things, the device’s Unique ID. BoxBrownie.com does not share the Unique ID or any associated data with any third parties.
Information BoxBrownie.com Receives from Third Parties
3. How BoxBrownie.com Uses Information
We use information for our legitimate interests, including for the following purposes:
Providing Our Services
As stated above, BoxBrownie.com uses information such as your first and last name, telephone number, email address, or other contact information we obtain from you, our customers, or our business partners, for the purposes of providing, enhancing, or improving our services and products.
Communications with You
BoxBrownie.com maintains one or more contact lists (with email addresses and other information) to allow us to communicate with individuals who do business with us or who have expressed an interest in the Services. We may contact you to confirm your purchases or respond to requests that you make, notify you of changes to your account or the Services, for marketing purposes, or to otherwise inform you of information related to our business or your account with us.
Website Administration and Customization
BoxBrownie.com uses the information we collect about you for a variety of website administration and customization purposes. For example, we use your information to process your registration request, provide you with services and communications that you have requested, send you email updates and other communications, customize features that appear on and off the Services, measure Services traffic, measure traffic patterns, and improve the Services.
We also use information with your consent, including for the following purposes: to allow you to participate in our surveys; to serve advertising tailored to your interests on our Services and third party services; and to fulfill any other purpose disclosed to you and with your consent.
Some of our lawful bases for processing your information stem from our customers on whose behalf we provide services.
BoxBrownie.com uses information that does not identify you for any purpose except as prohibited by applicable law. For information on your rights and choices regarding how we use your information, please see Section 6 below.
4. How BoxBrownie.com Shares Information
Sharing with Our Service Providers
We provide your information to our third party service providers, contractors, and business partners for the purpose of delivering services to you as well as for purposes related to Services administration and operation, including conducting analytics. When sharing information for the purpose of providing you with the services you request, we will share your information only as necessary for the third party working on BoxBrownie.com’s behalf to complete its work for us. For example, if you use a credit or debit card to complete a transaction on the Services, we will share your credit or debit card number with a payment processing company in order to complete your transaction.
Security and Compliance with the Law
We reserve the right to disclose your information to appropriate third parties if we are required to do so by law or we believe that such action is necessary in order (a) to comply with a legal process such as a search warrant, subpoena, or court order; (b) to protect the company’s rights and property; (c) to investigate reports of users sending material using a false email address or users sending harassing, threatening, or abusive messages; (d) to protect against misuse or unauthorized use of the Website or Services; or (e) to respond to emergencies, such as when we believe someone’s physical safety is at risk. BoxBrownie.com may be required to disclose information in a life-threatening emergency or in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Transfer of Business
Over time, BoxBrownie.com may buy or sell various assets. In the event that we sell some or all of our assets, or our company is acquired by another company, or during the negotiation of such sale or acquisition, our databases and any information we collect may be among the transferred or negotiated assets.
We may share your information for any other purpose disclosed to you and with your consent.
Without limiting the foregoing, in our sole discretion, BoxBrownie.com shares information that does not identify you with third parties, for any purpose except as prohibited by applicable law. For information on your rights and choices regarding how we share your information, please see Section 6 below.
5. Third Party Analytics and Online Tracking
BoxBrownie.com works with certain third parties (including analytics companies) to provide us with information regarding traffic on and use of the Services. Some of these parties collect information when you visit the Services or other online websites and services. These third parties set and access their own tracking technologies (including cookies, embedded scripts, and web beacons) and may otherwise collect or have access to your IP address or other unique identifier, log information, and related information about you. These tracking technologies, including the Google Analytics, may be used to assist in providing analytics, marketing, and for other purposes. BoxBrownie.com does not control the information collection, use, or sharing practices of such third party providers, and we encourage you to consult their online policies. Some third parties may collect information about your online activities over time and across different websites when you use the Services.
6. Your Rights and Choices
Opt-Out of Email Communications
If you are a registered member of the Services, you can make changes to your account information by logging into the Website and modifying your preferences. If you do not wish to receive email notifications from us, you may opt-out by contacting us at hello@BoxBrownie.com with your request. In addition, certain email communications we send to you, such as newsletters and promotional announcements, contain a clearly worded “Unsubscribe” link allowing you to withdraw your permission for future mailings. Please note that we reserve the right to send you certain communications relating to your account or use of the Services and these transactional account messages may be unaffected even if you opt-out from marketing communications.
Blocking or Deleting Cookies
You can manually delete cookies, which are normally located in your temporary Internet folder or cookie folder. You can also reset the preferences in your web browser to notify you when you have received a cookie or, alternatively, to refuse to accept cookies. Deleting or blocking cookies will limit your ability to make online purchases on the Services and to use and access portions of the Services that require logging in with a username and password, and may affect other functionality.
Analytics and Advertising
Some of the advertisers and service providers that perform advertising-related services for us and our partners may participate in the Digital Advertising Alliance (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. To learn more about the DAA and how you can exercise certain choices regarding interest-based advertising, visit https://www.aboutads.info/choices. Some of these companies may also be members of the Network Advertising Initiative (“NAI”). To learn more about the NAI and your opt-out options for their members, see https://www.networkadvertising.org/choices/. Please be aware that, even if you are able to opt out of certain kinds of interest-based advertising, you may continue to receive other types of ads. Opting out only means that those selected members should no longer deliver certain interest-based advertising to you, but does not mean you will no longer receive any targeted content and/or ads (e.g., from other ad networks). BoxBrownie.com is not responsible for effectiveness of, or compliance with, any third-parties’ opt-out options or programs or the accuracy of their statements regarding their programs.
Your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit; however, there is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, the Website currently does not alter its practices when it receives a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track”, you may wish to visit https://www.allaboutdnt.com.
European Privacy Rights
If you are a data subject in Europe, you have the right to access, rectify, or erase any personal data we have collected about you through the Services. You also have the right to data portability and the right to restrict or object to our processing of personal data we have collected about you through the Services. In addition, you have the right to ask us not to process your personal data (or provide it to third parties to process) for marketing purposes or purposes materially different than for which it was originally collected or subsequently authorized by you. You may withdraw your consent at any time for any data processing we do based on consent you have provided to us.
To exercise any of these rights, contact us using the information at Section 10 below and specify which right you intend to exercise. We will respond to your request within 30 days. We may require additional information from you to allow us to confirm your identity. Please note that we store information as necessary to fulfil the purposes for which it was collected, and may continue to retain and use the information even after a data subject request for purposes of our legitimate interests, including as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
If your information has been processed by us on behalf of one of our customers and you wish to exercise any rights you have with such information, please inquire with our customer directly.
If you have any issues with our compliance, you have the right to lodge a complaint with a European supervisory authority.
BoxBrownie.com implements reasonable administrative, physical, and technical security measures to help protect your data from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no physical or electronic security system is impenetrable. BoxBrownie.com cannot guarantee the security of the Service’s servers or databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.
8. Policy Regarding Children
The Services are not intended for use by children under the age of sixteen years of age. BoxBrownie.com does not knowingly collect information from children under the age of sixteen. If you are a parent or guardian, and believe we have collected information about your child in violation of this policy, please contact us at the address set forth in Section 10 below.
10. Contact Information
Data Protection Officer
BoxBrownie.com Pty Ltd
30 / 13 Norval Court
Maroochydore, QLD 4558
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s web site. https://www.oaic.gov.au/